Friday 13 July 2012

HAPPY BIRTHDAY PAPA: Prof SOYINKA turns 78 today

Pa Wole Soyinka clocks 78 today.The author, poet, playwright and Nobel Prize winner was born 13th July 1934. There's a lecture at the Muson Centre today to mark his 78th birthday. Wishing him many more happy years ahead
Nigerian rapper Saucekid was also born today I wish them both Good luck
If you were not born in the month of july, you are missing. am happy to be born in the month of july.

NEWS: DANA AIR CRASH INVESTIGATION REPORT REVEALED

The acccident investigation bureau has submitted a preliminary report onm the crash of Dana Air's'MD83(5N-RAM) in lagos on June 3, 2012. The report determines the main facts about flight 992.
Get the report at http://lindaikeji.blogspot.co.uk/2012/07/dana-air-crash-accident-investigation.html?m=1 http://lindaikeji.blogspot.co.uk/2012/07/dana-air-crash-accident-investigation.html?m=1

Wednesday 11 July 2012

5 KEYS TO PERSONAL ACHIEVEMENT


We can accomplish anything we desire in life if we care to know and do what it takes. To keep yourself positive and to achieve your goals faster, here is a five-step principle you need to know to become an effective, positive ‘possibility thinker’ in your own life.

Imagine Your Perfect Future
Perhaps the biggest obstacle to creating a wonderful life is ‘self-limiting beliefs’. Everyone has them and some people have so many that they are almost paralysed when it comes to taking action. A self-limiting belief is an idea you have that you are limited in some ways, in terms of time, talent, intelligence, money, ability or opportunity. The way you free yourself from these negative brakes on your potential is to change your thinking about who you are and what is truly possible for you.
Show Me the Money
Start with your income. How much do you want to be earning, one, two, three, and five years from today? Look around you and ask, “Who else is earning the kind of money I want to earn, and what are they doing differently from me?” If you don’t know or you are not sure, go and ask them. Do your homework.
Design Your Perfect Life   
Imagine your perfect lifestyle. If you had no limitations at all, how would you like to live, day in and day out? If you were financially independent, what kind of home would you live in? What kind of car would you want to drive? What kind of life would you like to provide for your family? What sort of activities would you like to engage in throughout the week, month, and year?
Turn Your Ideal into Reality
When you sit down and design your ideal lifestyle, you can then compare it to what you are doing today and notice the differences. You can then start thinking about how you could bring your real or current lifestyle closer to your ideal. When you idealise your income and your lifestyle, you develop vision for your life. You begin to practice a key quality of personal leadership. You begin projecting into the future and making plans to turn your future dreams into a current reality.
The Person you Become
Create an ideal future in terms of your personal and professional development. What kind of person do you want to be in the future? What additional knowledge and skills do you want to acquire? In what areas would you like to become absolutely excellent? What subjects would you like to master? What do you need to learn to move up in your field? What is your growth plan to get from where you are to where you want to go?
Action Exercise
Look for something good in every problem or difficulty. Practice being an inverse paranoid, convinced that there is a vast conspiracy to make you successful.
Source :Genevieve magazine, written byJoy Isi Bewaji

Tuesday 10 July 2012

MORE THAN TWO DECADES, STILL COUNTING



Oh! It is finally here……… the rate at which my phone line buzzed with calls made me feel as if I was in Eldorado. I have never received so much calls and texts like this in my life time I guess. My last birthday was….. Oh! I can’t talk about it.
It is my birthday and I so love it. Yay!
I am so Zen………. I am the king of plans (trust me with those entire index cards hanging on my wall) but for the first time in my life, no plans! Just taking it as each second comes along and I am loving it.
I remember growing up and wishing I was older but you know those know those boxes that give you options which go from 21 – 29, to 30 - 39, to OVER 40...(as if being 40 and over was some incurable disease) gives you a kind of impression that getting old is a bad thing.
But seriously! When did getting older become such a chore and bore and fear?
I also remember those days (as if I am that old sef) that revealing your age is not a big deal for me but I now find it hard to disclose my age.It would be fair to say I am somewhere in the middle of21 – 29. I mean! Your age didn’t matter that much did it?
But I was wrong. Yes I was!
Now I understand everything, even as I struggle with a reluctance to admit how old or young I really am.
The truth is, our ages may not bother us personally, but it sure bothers society, and they are determined to put us in boxes according to our age. Not personality or ability. But age.

You can’t get into school before a certain age; you cannot work in a bank after a certain age. If you are a certain age, you should either be married, or at least, suitably upset that you are not, and when you are a certain age, then you should face your studies, and not members of the opposite sex! In some countries, permission to drink is granted based on age, and others determine criminal responsibility based on age.
Even there is something called “football age” amongst footballers you see guyz and chicks over 25 entering for an under 17 competition.
Seriously! Are they scared of their age? To me age is just numbers
If there is anything I have learnt in recent times is that it is never too late to live your dream. I have heard stories of people old enough to be my grandmother that still pursued college education and achieved it.
There is a giant difference between growing older and growing up. If you are nineteen years old and lie in bed for one full year and don’t do one productive thing, you will turn twenty years old.
Anybody can grow older. That doesn’t require any talent or ability. The idea is to grow up by always finding the opportunity in change. Everyone has the carte blanche with their lives use yours wisely.
Enough of the pep talks jare. So here I amgrateful for the extra twelve months I marked. The new experiences learnt, the mistakes made the pain and love shared.
For those who are attempting to find out my age, don’t sweat it.I am the same age as my tongue and a little older than my teeth.
Everyone is being marvellous. On Facebook, twitter, what else……. You guyz are fab. Shout out to my parents (you rock) and my friends.
The race is not to the swift.So I will cut my next birthday cake with grace and smiles(even if I didn’t cut one today).

Tuesday 3 July 2012

NOTHING TO WRITE HOME ABOUT: Customer care and Service delivery in Nigeria


Service delivery is about delivering your services as effectively as possible to the satisfaction and delight of the customer.
If there is one thing lacking in most industries in Nigeria, I must tell you is good customer care and service delivery. One thing that still perplexes me till date is how they treat you like trash neglecting the fact that you paid for the service. I doubt if there is anyone in this country that have not been treated this way, the president of the country I guess.
The power of a pen, they say is mightier than the sword and this morning I am gonna wield mine against these industries that offer the worst customer care and service delivery in Nigeria because it is the only tool I have.
There are so many industries at fault here but I have taken my time to pick out some that are really good at giving you shit for your money, they take you for granted, treat you like trash. I present to you the TOP 3 INDUSTRIES that offer the worst customer care and service delivery in Nigeria.

EATERIES: It is only in Nigeria that we queue to eat the food we pay for. The way eateries in Nigeria attend to customers pisses me off. They have this mentality “they are hungry so we can treat them anyway we like or oh! look at these beggars” I went to SHOPRITE some months ago to get some groceries so I decided to buy rice and chicken because I was famished, after queuing for like 10mins I was finally attended to by this chick and when she brought my food, it was as cold as my late grandmother’s body. I returned the food insisting that she warm up the food. I waited for another 10mins and when she brought the food, OMG!!! It was as if she dumped the food in the freezer, I requested for my money, I activated the ‘craze’ I had in me. I did not let anybody buy food until I was refunded my money.
GSM Networks: I don’t even think they know what customer care means, sometimes I wonder if those they have at the customer care service are well trained. Many Nigerians are victims of these guys but we are complacent so we suffer in silence. You recharge your phone and call for less than a minute and by the time you check your account balance it is as empty as I don’t know. You can’t make a phone call in some places in Nigeria because the reception is bad and they tell you they are everywhere you go. Hardly will you see a Nigerian that has not had similar experience with these GSM networks. One thing that has always worked for me is that I always stood my ground.
Early this year I subscribed to the BIS, the unlimited monthly plan on one of this GSM networks but they yanked me off after a day. I called the customer care helpline series of time with different voices telling me the same bullshit that there is nothing they can do about it. I was so pissed that I decided to visit their head office on the Island; I even had to queue before I was finally attended to. When I explained to the guy in charge, he collected my phone and checked some things and he was like “sir there is nothing we can do about it” (I so love this part) “WHAT!!” I shouted after waiting for like 2hrs? I hit his table with my fist. I was so ready to fight anyone. I just kept shouting and screaming. Trust me after 10mins of ‘craze’ my data plan was restored and I was given another one month extra.
BANKS: Yes banks. They surely deserve this spot. If there is any industry in Nigeria that would treat you like trash anytime, any day, it is the banking industry.
Nigerian banks have come to take customer care for granted so much that their services have now become so incompetent. You go to Nigerian banks to make transactions and you would be told there is no network; you queue for hours before you can deposit cash, when you take a complaint to the bank you have to wait another 2weeks before it is being considered.
Even online banking is nothing to write home about in Nigeria, we are scared of the ATM machines, your account get debited without you getting no cash.
When it comes to service delivery and customer care in Nigerian banks every family has a story to tell.
There are other industries that I have not mentioned; the Aviation industry (airports and airlines) - remember DANA? Hell yeah! The Nigerian police, PHCN-they give you bills without supplying electricity. Even the government- we pay taxes and #99 for fuel and we get nothing, not even good roads. You miss a flight, you pay extra. The flight get canceled, they don’t pay you.
WHAT CAN WE DO?
The reason why these industries take us for granted is because we keep quiet. Sometimes it is not about the money, it is the principle. We have to stand on your ground. You can’t just shut up while they treat you like trash, it is a service they are offering and you paid for it.
One think that always works for me is ‘craze’, maybe you should stick to it to.